Retailer FAQ
Considering becoming a B GREEN retailer? Explore our FAQ and find answers to the most frequently asked questions about becoming a B GREEN retailer.
Considering becoming a B GREEN retailer? Explore our FAQ and find answers to the most frequently asked questions about becoming a B GREEN retailer.
How do I become a B GREEN retailer?
Apply to become a retailer by filling in your contact details. Click "Submit application", and we will get back to you as soon as possible.
How quickly will I receive a response to my application?
We aim to respond within a few working days, usually within 1–3 working days.
Why become a B GREEN retailer?
As a B GREEN retailer, you gain access to Europe's largest selection of naturally patinated pots, along with a wide range of pots, decorations and interior accessories.
Our webshop allows you to explore our full collection and prices, save your favourites and keep track of your orders. You can also easily reorder previous purchases and download product images and other materials.
Why can't I see prices on your webshop?
To view prices on our B2B webshop, you need to log in with your retailer account. You will receive your login details by email once your retailer application has been approved and your account has been created.
What are the requirements for becoming a retailer?
To become a B GREEN retailer, you must have a valid business registration number or VAT number. We sell exclusively to businesses and retailers, not to private customers.
Is there a minimum order value for my first order?
Yes. The minimum value for your first order depends on your country:
Denmark: DKK 4,000
Sweden: SEK 5,000
Norway: NOK 5,000
United Kingdom: GBP 1,000
Euro countries: EUR 550
Other countries: EUR 550
After your first order, there is no minimum order value.
Do you offer free shipping?
Yes. We offer free shipping on orders that meet the following minimum values:
Denmark: DKK 8,000
Norway: NOK 35,000
Sweden: SEK 25,000
United Kingdom: GBP 1,600
Germany: EUR 2,000
Please note that the following restrictions apply:
Denmark: Free shipping does not apply to islands without a fixed bridge connection.
Norway: Free shipping does not apply to postal codes 80–99.
Sweden: Free shipping does not apply to postal codes 89–98 and is only available for mainland destinations and islands connected by a bridge.
What should I do if I have forgotten my retailer login?
If you have forgotten your password, you can easily reset it by clicking "Forgot password" on the login page. You are also always welcome to contact us if you need assistance.
How can I stay updated on news and promotions?
Subscribe to our newsletter to stay updated on new collections, trade fairs, inspiration and the latest news from B GREEN.
You can also follow us on social media and explore the latest arrivals on our webshop.
I'm considering becoming a retailer – where can I meet you and explore your products?
We love meeting our retailers – both new and existing, as well as those considering becoming part of B GREEN.
We participate in several trade fairs throughout the year, where you can meet our team and experience our collection in person. Visit our trade fair calendar to see our upcoming events.
We also host Open House events, welcoming both existing and potential retailers. These occasions offer an opportunity to explore our products, find inspiration, meet our team and discover whether B GREEN is the right fit for you and your store.
Why might my retailer application not be approved?
We reserve the right to decline retailer applications. This may, for example, be because we already have an existing retailer in your area or because the business registration or VAT number provided is not valid.
You are always welcome to contact us if you have any questions regarding your application.
How can I contact you if I have any questions?
You can contact us by email at info@bgreen.dk or by phone at +45 86 28 36 07.
Our office is open Monday–Thursday from 9:00 AM to 3:00 PM and Friday from 9:00 AM to 1:00 PM (CET/CEST).
We aim to respond to all enquiries as quickly as possible and within 3 working days at the latest.
